Content design communicating information in the best way possible. An effective content designer is expected to be skilled in language, graphic design, and the technical requirements of front-end development.
Findable content
- · Understand the subject domain.
- · Find out why something cannot be found.
- · Find users’ keywords.
- · Befriend structure.
- · Make it accessible.
Clear content
- · Understand users.
- · Write in plain language.
- · Aim for concision, prioritize understanding.
- · Ensure harmony between images and text.
- · Test for confidence.
Connect content
- · Understand users’ environment.
- · Design with inclusivity and accessibility.
- · Design for worst case scenario.
- · Guide the user through the process.
- · Eliminate distractions.
Helpful content
- · Be accountable.
- · Focus on task.
- · Don’t just give answers, ensure resolution.
- · Assess for impact.