Content Design

Content design communicating information in the best way possible. An effective content designer is expected to be skilled in language, graphic design, and the technical requirements of front-end development.

Findable content

  • · Understand the subject domain.
  • · Find out why something cannot be found.
  • · Find users’ keywords.
  • · Befriend structure.
  • · Make it accessible.

Clear content

  • · Understand users.
  • · Write in plain language.
  • · Aim for concision, prioritize understanding.
  • · Ensure harmony between images and text.
  • · Test for confidence.

Connect content

  • · Understand users’ environment.
  • · Design with inclusivity and accessibility.
  • · Design for worst case scenario.
  • · Guide the user through the process.
  • · Eliminate distractions.

Helpful content

  • · Be accountable.
  • · Focus on task.
  • · Don’t just give answers, ensure resolution.
  • · Assess for impact.