Frequently Asked Questions
Browse our most common questions below, or contact us directly — we’re always happy to help.
Do you offer remote computer repair?
Yes — we connect securely to your computer and fix the problem while you watch, no on-site visit required.
How much does a typical website cost?
A professional small-business site typically starts around $1,500. We always provide a free quote with no obligation.
Are you available for on-site service in the DMV area?
Absolutely. We serve the DMV area with on-site tech support, computer repair, and network setup. Remote support is available nationwide.
How long does computer repair typically take?
Most repairs are completed same-day or within 24–48 hours. We’ll give you an honest timeline upfront.
Do you work with small businesses?
Small businesses are our specialty — from solo entrepreneurs to 50-person teams, we tailor services to your budget and goals.
What social media platforms do you manage?
We manage Facebook, Instagram, LinkedIn, TikTok, and Google Business Profile. Every plan includes content creation, scheduling, and monthly performance reporting.
Can you build an e-commerce store for my business?
Yes. We design and build WooCommerce and Shopify stores optimized for conversions, mobile, and SEO — including product setup and payment integration.
Do you offer ongoing website maintenance?
We do. Our maintenance plans cover security updates, plugin management, backups, and performance monitoring so your site stays fast and secure.
How do I schedule a Smart Geek?
Click any “Schedule” button on the site to book directly through our online calendar. Same-day and next-day appointments are often available.
Still Have Questions?
Our team is happy to help. Reach out and we’ll get back to you quickly.